Payment: The Collectibles-Store sellers prefer PayPal or credit cards, but also accept money orders and checks from U.S. customers.  If you're paying by check, payment is due within 7 days, otherwise the item will be put back in stock.

Please note, if you're paying by money order and don't have the number yet, just put "123" in the check number field of the payment screen. If paying by personal check your item will not ship until the check clears the bank's processing system.

International buyers are welcome. Payment must be made in US funds via Paypal,  credit cards or cash but be aware that sending cash is at the risk of the buyer.  If you would like to make other payment arrangements please contact the individual seller for their policy.

Sales Tax:   Sales tax may be added to your invoice when the seller and buyer are located in the same state.   If you have any questions about a tax rate please contact the dealer whose item you are considering.

Shipping: We offer standard & expedited shipping options.  All items are carefully wrapped, padded and cushioned to ensure safe delivery.   All of the sellers at The Collectibles-Store are also members of the Glass and Pottery Sellers Association and as such, we adhere to all GPSA guidelines.

Items are normally shipped within 24 to 48 hours from receipt of payment, and all shipments include insurance, package tracking, and delivery confirmation.    

USPS International Priority includes approximately $60 insurance. All customs forms include country of origin, which can be helpful in assessing your country's duty. All duties and taxes are the responsibility of the buyer.

Combined Purchases:  Each seller has a two or three letter prefix in their item number (SKU).  When you purchase multiple items from one seller, your shipping costs will be automatically combined on your invoice.   However, if you purchase multiple items from two or more individual sellers, your invoice will show separate shipping charges calculated by zip code.  Please look at the SKU number to determine if you are making multiple purchases from the same dealer.  

Refunds: We know you're going to love your purchase. But if you don't, please email us within 7 days of delivery, for return shipping instructions. If an item is damaged in shipment, please email your dealer immediately so we can process your claim.   Do not mail the item back, as that voids your insurance contract.

Questions:  We are happy to answer your questions and try to reply promptly.  If you need additional information about a particular item, please don't hesitate to contact us.